Topaz Heron
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A steady space for the succession conversation

For family-run and owner-managed businesses beginning to think about how leadership will pass on.

The promise

By the end of this engagement, your family will have had two structured conversations about succession, guided by someone outside the family relationships involved, and a written record of what was agreed and what remains open. Nothing is decided for you — the aim is simply to give the conversation room to happen in an orderly way.

The problem

Succession conversations are often postponed simply because nobody in the family feels they can raise the subject without it landing as a challenge to someone's role or standing. When a family member also has to chair the discussion, it's difficult for them to keep the conversation orderly while also being one of its participants.

The result is often silence rather than disagreement — the topic sits unaddressed not because anyone is opposed, but because nobody feels it's their place to start it.

The approach

We take the role of a neutral third party — present specifically to keep the conversation orderly and to record what's said, rather than to advocate for any outcome. This means family members can speak as themselves, without also carrying the responsibility of chairing.

Two sessions, held four to six weeks apart, give the family time to reflect between conversations rather than resolving everything in one sitting.

The experience

Each session runs two hours, held at whatever pace the participants set — we don't push toward resolution faster than the family is ready for. Sessions are conducted with attention to the relationships in the room, not just the business questions on the table.

Between sessions, there's space for individual reflection or informal conversation, and the second session picks up from wherever the family has arrived.

The investment

¥26,500

Two sessions, held four to six weeks apart.

  • · Two 2-hour facilitated sessions
  • · A neutral third party to keep the discussion orderly
  • · A written record of points agreed and points deferred
  • · Pacing set by the family, not by a fixed script

Payment is arranged directly once the engagement is confirmed.

The proof

A neutral facilitator who has no stake in the outcome tends to let family members speak more freely than they would with a relative chairing. Progress here is measured less by decisions reached and more by whether the family leaves the second session with a clearer sense of where they stand — which is often the more realistic and useful outcome.

A realistic timeline: the two sessions typically span six to eight weeks including scheduling, with the written record delivered shortly after the second session.

The guarantee

If, after an initial conversation, the timing or format doesn't feel right for your family, there's no obligation to continue. We'd rather this begin only when it feels appropriate to those involved.

Next steps

Reach out through the contact form, and we'll arrange a quiet first conversation — often with just one family member initially — to talk through whether this is the right time and the right format for your situation.

If your family is beginning to think about this

We'd be glad to talk it through, gently and without pressure to decide on the spot.

Get in touch

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